Refund & Return Policy

At Lumin Styles, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

1. Returns

You have 30 calendar days from the date you received your item to request a return.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
To initiate a return, please contact us at support@luminstyles.store with your order number and reason for return.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7–10 business days.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if applicable.

3. Exchanges

We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, send us an email at support@luminstyles.store and we will guide you through the process.

4. Non-Returnable Items

5. Shipping Returns

You are responsible for paying your own shipping costs for returning your item unless it is defective or incorrect.
We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

6. Contact Us
If you have any questions about refunds or returns, contact us at:
Email: support@luminstyles.store